Who we are
Kovru is operated by Bassem Erian LLC, 18221 150th Ave, CAI 8273, Springfield Gardens, NY 11413, United States. Contact us at hello@kovru.com.
What we collect
- Account details: your name and email address when you request access or sign in.
- Amazon advertising and seller data you choose to share: files you upload (bulk files, search term reports) or, once you connect your account through Amazon's official authorization, data from the Amazon Ads API and the Selling Partner API, such as campaigns, keywords, bids, search terms, listings, inventory, fees and settlements.
- Basic technical data: standard server logs (time, page, browser type) kept for security and troubleshooting.
We do not request or store Amazon customers' personal information (such as buyer names, addresses or phone numbers). We never ask for your Seller Central password.
How we use it
- To run the service you asked for: audits, bid changes, negatives, new campaigns and account health reports for your own Amazon accounts.
- To make changes in your Amazon account only after you approve them.
- To answer your requests and keep the service secure.
We do not sell your data, use it for advertising, or share it with other sellers. We do not use your Amazon data to build products for anyone else.
Where your data is processed
Files you upload to the PPC Optimizer are processed in your browser. Data from a connected Amazon account is processed on our servers only to provide the service. We use these providers to run Kovru: Vercel (hosting), Supabase (database and sign-in), Cloudflare (domain, email routing) and Brevo (email sending). Each is bound by its own security and data protection terms.
How long we keep it
We keep Amazon data only as long as needed to provide the service. When you disconnect Kovru or close your account, we delete your Amazon data and access tokens within 30 days, unless the law requires us to keep something longer.
How we protect it
Data is encrypted in transit (TLS) and at rest. Access is limited to the people who need it, protected by multi-factor authentication. Details are on our Security page.
Your choices and rights
- Disconnect Kovru from your Amazon account at any time in Seller Central or the Amazon Ads console.
- Ask us to see, correct or delete your data by emailing hello@kovru.com. We reply within 30 days.
- If you are in the EU or UK, you also have the rights given by the GDPR, including the right to complain to your data protection authority.
Changes
We will post any change to this policy on this page and update the date at the top. For important changes we will also email you.